Medical Receptionist

• Valley Vital Medicine
• 3540 38th Avenue South, Fargo, ND 58104
• $19-$23/hour (based on relevant experience)
• Anticipated Start Date: January 2027

Valley Vital Medicine is growing, and we're looking for a friendly, dependable, and detail-oriented Medical Receptionist to join our team!

Do you have experience working at the front desk of a dental office, chiropractic clinic, medical practice, or other healthcare setting? If you enjoy building relationships with patients, managing a busy schedule, and helping an office run smoothly, we'd love to hear from you!

We're especially interested in candidates who have experience in dental, chiropractic, or outpatient medical offices and are excited to bring their skills into the growing field of functional and integrative medicine.

At Valley Vital Medicine, our mission is to ignite hope, deliver healing, and provide education that empowers individuals to optimize their health and confidently live out their God-given purpose with vitality.

We believe healthcare should be personal, compassionate, and focused on getting to the root cause of health concerns.

About the Role

Our front desk team plays an essential role in creating an exceptional client experience. As one of the first people our clients interact with, you'll help set the tone for their entire visit.

This position is ideal for someone who enjoys a patient-focused healthcare environment, takes pride in staying organized, and can confidently balance scheduling, phone calls, payments, and client communication throughout the day.

We're looking for someone who is proactive, positive, and professional, with a natural ability to help people feel welcomed, heard, and cared for.

Schedule

• Schedule: 32 hours per week, 4 days per week
• Compensation: $19-$23/hour, depending on relevant experience and qualifications
• Location: On-site in Fargo, ND
• Employment Type: Full-Time, Hourly, Non-Exempt
  

Key Responsibilities

• Warmly greet clients, answer incoming phone calls, and provide an outstanding client experience
• Schedule, confirm, and coordinate appointments across multiple providers and treatment schedules
• Manage busy front-desk workflows while maintaining accuracy and organization
• Check clients in and out, collect payments, and process transactions
• Answer general questions about services, pricing, payment policies, and clinic processes
• Help prospective clients understand our services and guide them through the next steps
• Maintain accurate client records within our electronic health record (EHR) system
• Communicate professionally with clients and team members by phone, electronic messaging, and other approved channels
• Maintain client confidentiality and follow HIPAA and applicable privacy guidelines
• Assist with administrative tasks, documentation, inventory, and office organization
• Help maintain a clean, welcoming, and peaceful reception area
• Attend weekly team meetings and support other clinic needs as assigned
  

Required:

• 2+ years of front desk, receptionist, patient coordinator, or administrative experience in a dental, chiropractic, medical, or other healthcare office
• Experience managing patient appointment schedules and check-in/check-out processes
• Experience collecting payments, explaining service pricing, and supporting patient accounts
• Familiarity with electronic medical records, dental practice management software, or chiropractic office software
• Experience in a cash-pay healthcare, wellness, or specialty clinic is a plus, but not required
  

Preferred:

• Strong written and verbal communication skills
• Excellent organizational and multitasking abilities
• Strong attention to detail and accuracy
• Comfort with computers, Google Workspace, and digital scheduling systems
• Ability to maintain strict client confidentiality
• A positive, service-oriented attitude and strong work ethic
• Alignment with Valley Vital Medicine's mission and core values: Led by Christ, Clients First, Innovation, Root Cause, and Integrity
  

Previous functional medicine experience is not required! We're happy to help the right candidate learn about our unique approach to healthcare.

What We’re Looking For

The ideal candidate is highly positive, professional, and thrives in a fast-paced healthcare environment. They are able to multitask effectively, communicate clearly and compassionately, maintain strict client confidentiality, and stay organized while managing changing priorities and daily responsibilities. 

Because our clients often come to us after a long health journey, we are looking for someone who leads with compassion, patience, and a true service mindset.

A strong fit for our team is someone who can balance warmth with accuracy, move quickly without losing attention to detail, and represent Valley Vital Medicine with integrity in every interaction.

At Valley Vital Medicine, we do healthcare differently. Our mission is to ignite hope, deliver healing, and provide education that empowers individuals to optimize their health and confidently live out their God-given purpose with vitality. We combine the best of functional medicine, nutrition, and lifestyle medicine with advanced diagnostic tools and innovative therapies to help patients truly thrive — not just survive.

If you’re a compassionate provider who wants to move beyond symptom management and be part of a movement that’s changing the way medicine is practiced, we want to meet you.

Why Join Valley Vital Medicine?

Valley Vital Medicine is a growing functional and integrative medicine clinic dedicated to helping people address the root causes of their health concerns and achieve lasting wellness.

We're passionate about providing personalized care and creating an environment where clients feel truly heard, supported, and empowered.

As part of our team, you'll have the opportunity to:

• Work in a growing, innovative healthcare practice
• Build meaningful relationships with clients and coworkers
• Learn about functional medicine and a whole-person approach to health
• Be part of a supportive, mission-driven team that values integrity, compassion, and exceptional client care
• Make a positive difference in people's healthcare experiences every day
  

If you have experience in a dental, chiropractic, or medical office and are ready for an opportunity to grow with a purpose-driven healthcare team, we'd love to meet you!

Please send your resume and a brief note about why you're interested in joining Valley Vital Medicine to hannah@valleyvitalmedicine.com.